Frequently Asked Questions

Ordering & Purchasing

We accept PayPal, Visa and MasterCard on our website. To use your credit/debit card, kindly select the PayPal option.
You will be prompted to enter your card details as an option.

Please note that for all made to order items there is a 1-2 week waiting period and 8-10 business days for alterations to be completed before dispatch or collection.

You will be notified once your order is in the making process.

To get volume discounts aside from the otherwise stated promo codes, kindly contact us to discuss further.


Your order will be dispatched within 1-2 business days after order confirmation.

If you need faster delivery, just drop us an email at hello@lathandmade.com.au.

If you do need to change your shipping address, please contact us as soon as possible. Once your product has been shipped, you will have to liaise with the courier service.

Please enter your shipping address details carefully.

Refunds & Returns

Please note that there are no refunds for custom made clothing.